Refund Policy

At Time Battle Games, we specialize in selling digital products, including downloadable games and other digital content. Because of the nature of these products, all sales are considered final. By completing a purchase on our website, you agree to this Refund Policy in full.

Once a digital product has been delivered or downloaded, we are unable to offer refunds, returns, or exchanges. This policy exists to prevent abuse and unauthorized use of content after purchase. Please make sure to read the product description carefully and verify system compatibility before placing an order.

If you encounter a technical issue that prevents you from accessing or using the product, we encourage you to contact our support team. We will work with you to resolve the issue and, if necessary, offer a replacement or alternate solution at our discretion.

Refunds will only be considered in the following exceptional circumstances:

• You purchased the same product more than once by accident (duplicate order)

• The product was not delivered and our support team cannot manually fulfill the order

• A major, confirmed technical error occurred on our side that prevented access to the product

Refunds will not be granted for:

• Change of mind

• Incompatibility with your system or device

• Lack of understanding of what was purchased

• Download issues caused by your internet connection or device

All refund requests must be submitted within 7 days of the original purchase. To request a refund, please contact us at support@timebattlegames.uk with your order number and a detailed explanation of the issue.

We reserve the right to approve or deny any refund request at our sole discretion. Approved refunds will be processed back to the original payment method within 5–10 business days.

By purchasing from Time Battle Games, you agree that you understand and accept this Refund Policy. If you have any questions or concerns, please reach out to us — we’re here to help.

Thank you for supporting Time Battle Games.